Return & Exchnage
While pizzas and mass manufactured goods get delivered at lightning speed, all the items you see on our site are made specially for you and need extra love and patience! But the wait is surely worth it! You can read the detailed shipping policy below:
Return & exchanges
I accept returns/exchange for only size/fit issue. This is applicable only if the stock is available in the alternate size requested. If not, you can choose any other product from my store only.
The following items can’t be returned or exchanged
• Custom or personalized orders
• Items on sale
Please contact us within 3 days on [email protected]
Conditions of return/exchange
• If the item is not returned in its original condition (unused, unwashed and undamaged with original packaging and tags) the buyer is responsible for any loss in value.
• For exchange, the production timeframe would be same as original time required. Only 1 exchange is permitted.
• Customer will bear the shipping charges associated with return/exchange.
0. All orders/ products which are personalized/customized cannot be cancelled.
0. For other non-personalized/ customized orders, please mail [email protected]within 24hrs of placing the order with your order ID. The cancellation will only be processed provided the production or dispatch has not been initiated by the designer and is at the sole discretion of the designer. Our support team will confirm the same. If cancellation is confirmed, your money will be refunded in 6 to 7 working days.
Quality and delivery assurance:
Customer can choose to get a full refund or replacement in follow cases:
• If the product is not as per image/description provided on the website
• If the product is defective, damaged or the wrong product is delivered
In above cases if customer wants a replacement and a replacement is possible, I will bear all shipping charges involved. In case of refund, it will be processed only after the product is received back in original condition. The customer would be refunded full amount
We will only use your shipping and billing address, and contact information
• To fulfill the order